Kirsten is responsible for overseeing the back-office operations of the Company on a corporate level as well as the managed portfolio, providing asset management services on primarily third party engagements, and all human resource functions. She also manages the Company's Association properties. In her 20+ year commercial banking career prior to joining Crossroads, she administered the servicing, credit and workout (including OREO sales, leasing, etc.) of more than $2 billion in commercial real estate. Kirsten is a licensed Managing Broker in the State of Illinois, a Certified Manager of Community Associations, and an Illinois licensed Property & Casualty insurance producer. She lives in North Aurora, Illinois with her husband, Jack, and yellow Labrador Retriever, Archie.